Im terrible at writing letters but i am so upset i would rather email first so i dont start running my mouth due to frustration, that can easily happen on the phone and in person. Here is the email i sent. I hope it is not to judging.
Hi Amber, its troy with the silver svt contour. I never did get around to sending you an email about doing the pillar pod and gauges. I got wrapped up in the mustang mods. Im almost done with a beefed up T-5 swap with fidanza alum flywheel, centerforce dual friction, FRPP driveshaft and a pro 5.0 shifter. I also got a roll cage being its a vert. Anyway im back at the mods with the contour. I had my sway bar mounts beefed up with custom brackets and upgraded end links. Got a full BAT suspension kit installed, struts/springs. Did the custom mesh on the bumpers, and had a carbonfiber hood and trunk slapped on. It is looking very sharp. I still need the gauges done but i have some questions/issues with having my car in your shop again. I am not the happiest in the simple things that were overlooked. As you know it started with a simple maf tube not getting hooked back up, again no big deal on that. I figured it out and no more codes. Then i had a look at my sway bar and the mounts were ripped off all the way. I had asked for it to be inspected and was assured nothing was wrong. I did not hurt anything but i would have loved to know. Im sure you agree. Im sorry to be a pain but the hits just keep on. I had the oil done the other day and the oil filter was so loose it could have fallen off, I almost went to the jiffy lube store but realized they had not done my oil filter. It was removed for the header install. I could have lost my engine block from that. Again as you can imagine that was very unsettling. So after all that now my front header is leaking, it has only been 2k miles since install. I know how header bolts back off, and you did advise me to come back in to have the bolts tightened after around 10k miles. I just hope it is not the exhaust gaskets. I still have the fellpro gaskets i advised to be used having heard bad things about the ones that came with the headers. My car looks great but sounds like a junker, its very frustrating. My alt is almost dead so maybe i can have you guys do that up so i can run my dang radar and stereo, but my primary concern is the header leak. So i guess im asking if your shop will tighten down and make sure nothing is overlooked on the next job (alternator), if so shoot me a quote with or with out parts, the car only likes OEM ford alts. Please no overseas re-man junk. And that you do me right by, fixing the headers, at no charge to me. Im sure this will be no problem but i have to ask. And believe me i hate to be a gripe gripe buthead, at the same time i spend good money and expect the best when i pay top dollar. Feel free to return this email or to call, 555-555-5555. Yes its late, dont ask haha As you can imagine with my odd hours i can be reached after 12 noon. Or if its easier for me to call you just let me know. I know how busy you must be. Thank you for you time reading this rant. I hope to work this out.
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