FedEx?
FedEx?
I had two bad experiences with them this year.
1. I bought a set of headlights (for my truck) on ebay. When they arrived one was broken. I contacted seller... took like 8 weeks before he would ship me a 2nd set. He said he had to wait until the claim was paid by FedEx, which is was eventually. Funny thing was when the 2nd set arrived (via FedEx again) one was broken again!
2. I sold something big and heavy via ebay and shipped it FedEx Ground. It arrived damaged... it was a nightmare claim. They went and picked it up when they were supposed to inspect it, and returned it to me. I never asked for that. Why would I want something broken that I didn't want before it was broken.
To their credit, both claims were paid. There was some waiting time involved. I think on the 2nd one, they wouldn't have paid, but they screwed up with the inspection and a few other things, when I pointed that out to the claims guy a few weeks later, he just said OK. Where do we send the check.
Realistically, FedEx is better at overnighting smaller packages, but for anything larger, UPS or DHL.